return policy

shipping
Please make sure your style, size, & shipping address are correct before you purchase! All customers are responsible for entering accurate information.
Once orders are placed we cannot change them. We are working our hardest to get your baked goods to you as quickly as possible. As soon as your order comes in, we start processing it within 48hrs. Expect product to arrive within 5-7 business days…at least that’s what the timer says.

For faster checkout, preheat your oven by creating an account.

paypal customers
The address that we ship to is your *PAYPAL SHIPPING ADDRESS*. Please make sure this is the address where you want your treats to be sent.

ALL INTERNATIONAL PURCHASES ARE FINAL unless it was a sizing error on behalf of Perfectly Baked. If we made that mistake, we were probably chocolate wasted and will accept your return in its original condition accompanied by the original invoice. Product must arrive within 14 days of purchase receipt date.

NOTE: We are not responsible for items lost, stolen, damaged or eaten during transit. Please refer to the tracking number Perfectly Baked provided after the goods left our bakery.

return policy
If you are not 100% satisfied with your goodies please read below.
RETURNS ARE ONLY ISSUED WITHIN 7 DAYS OF CUSTOMER RECEIPT DATE. We will gladly refund any UNWORN product with its original packaging, including hangtag. If you would like to schedule a return, please email hello@perfectlybaked.com within 7 days of receipt to arrange shipping. Once the product(s) has been received and inspected then we will issue a refund less shipping charges. Your refund will be issued in the payment method used.

exchanges
We will gladly exchange any UNWORN product in their original packaging WITHIN 14 DAYS OF PURCHASE RECEIPT DATE. If you would like to schedule an exchange, please email hello@perfectlybaked.com. Once the product(s) has been received and inspected then we will ship your new baked goods of choice to you.

Expired (sale/clearance) product are final purchases and not eligible for refund or exchange. We mark them down to sell through the product completely and no longer carry in stock. Please refer to the measurements for correct sizing before purchasing to help avoid any mistakes.

Thank you for your purchase...we really appreciate it!
The Perfectly Baked Team